Q1: I know nothing about this machine, what kind of machine should I choose?
A: You don’t have to be a laser Expert, let us be the professional one who guide you to choose the right solution. The only thing you need to do is to tell us what you want to do, Our professional sales will give you proper recommendations based just on what you need.
Q2: When I got this machine, but I don’t know how to use it. What should I do?
A: Well. First of all, our machine is designed for easy use. You will know how to use it when you have it as long as you can use a computer. Besides, we will also provide English users manual and installation and operating video. If you still have questions, you are welcomed to contact with us anytime for a online free guiding. Our Professional after-sales engineers are always ready to help.
Q3: If some problems happen to this machine during warranty period, what should I do?
A: We will supply free parts if your machine is still on warranty. While we also supply free life long after-sales services too. So any questions, please don’t hesitate to let us know, we are always ready to help. Your satisfaction is always our greatest pursuit.
Q4: You are warmly welcomed to send us inquiry, in order to recommend the most proper laser solution for you, we are expect to know the following 3 items:
A: 1) Which material you are expect for laser to mark/code?
2) What’s the specific character that you are going to mark/code?
3) Do you have any speed requirements? Or what’s your current production line feeding speed, so we could check if we could match it.
